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As a business coach with a specialty in speaking, I often help my clients with the talks and presentations they do to get clients and build their businesses. Recently, while editing a speech with a client, I came across this quote. I love it.

“Is your life filled with work, or is your work filled with life?”

(Sam Harris; Ideaspotting)

It got me thinking about those of us who own our own businesses and how, for most, there was an idea, a product, or a service we were really inspired to offer.

Now, here’s the question I want to pose for your serious consideration.

Do you still love what you do … are you still energized and inspired by what you’re offering?

All of it?

It’s been well over a year now of nothing but virtual meetings. I’ve seen at least a couple hundred online presentations. You’ve probably been in more than you can count yourself. And as a business coach and presentation skills coach, I’ve gleaned some important learnings from seeing what works and what doesn’t.

Let’s say it’s the middle of the night. An alarm bell rings out, the lights come on, and you’re jostled awake.

Would you be able to deliver your elevator speech in a completely natural and compelling way that flows out of you as easily as you can recite your own name, address, and phone number?

I think sometimes people believe that just because you’re a life coach … or a business coach for that matter … you’re possessed of some kind of innate wisdom and insight.

Ha! Would that it were so. While it may be true for some, I had to learn everything through trial and error, often the hard way … and it seems there are times I have to learn the same lesson with a different twist before I “get it.”

Here’s a recent case in point.

I’ve been a full-time business coach and life coach for 18 years now and I get to see some of the biggest mistakes people make in their sales and marketing efforts.

Here’s something that’s been bugging me lately … the common use of two “dirty” words in marketing. I’ve had several clients use them with me recently, which motivated me to go on a bit of a rant here.

Please note, I’m not talking about just avoiding these words in your speaking. The use of these words does nothing less than reveal how you conceive of the sales interaction!

If you’re using them, I’d like to see you engage in a mindset change where you completely transform how you conceive of sales. It’ll greatly enhance the results you produce.

So what do you think the dirty words are?  Take a guess!

What do you do when the situation you’re in as a business owner isn’t working … but you can’t clearly see a way to create something that does work? My former partner, friend, and business coach extraordinaire, Barbara Mencer, published a newsletter last month that got me musing on the subject.

I want to expand on what she said with a real life example I hope will give you the inspiration to move forward in the face of uncertainty.

I’m writing this two days after election day.

You can breathe easy … it’s NOT about the election.

It’s about something else entirely.

Waiting.

The Unexpected Value of Saying No

Do you have an issue with telling a service provider no? … something as simple as, “I’ve thought it over and thanks, but no thanks.” It’s been my experience as a business coach and life coach over the last 20 years that a lot of people do!

Some people’s way of saying no is silence … avoidance. They may have said they’d get back in touch to close the loop, but you never hear from them again.

Does that ever describe you?

For example: You have three contractors come out to bid on building a retaining wall. You decide to go with one of them. Do you call or email or text the other two to tell them you won’t be using their services?

How about if you’re looking for an accountant … or a graphic designer … or a coach?

Do you let them know directly, in an upfront, unequivocal, and timely communication … or do you just kinda let it slide and figure they’ll get the message?

Why do I ask? Because how you “say” no matters … especially when you don’t actually say it.

Here are some of the potential impacts your silence has.

People’s lives have been disrupted and they have concerns around money. Those concerns may keep them from using your services. As a service provider, you want to bend over backwards to help. I understand. AND, part of my job as a business coach and newsletter writer is to keep you from making mistakes.

It’s a trying time to be in business for yourself. This business coach understands that firsthand!

But what you do now … and what you don’t do … will make all the difference in the long term sustainability of your business.

So, what’s the biggest skill you need right now?