“Thank you.” It’s not that hard is that to say. But it seems as if folks have forgotten some basic common courtesies. I’ve noticed in my personal life and my business coaching that people just don’t routinely say thank you anymore the way they used to. And only a few go out of their way to express genuine gratitude for those serve them and do nice things for them.
Why is that? After all, it’s pretty easy to type a two-word email or text message. And yet, while plenty of people still say please and thank you like they learned in kindergarten, too many folks just don’t.
And even fewer write a personal note … you know, an actual handwritten note … to say, thank you … I’m thinking about you and appreciating who you are in my life.
I blame the advent of electronics for that. Pen and paper, envelopes, stamps … that’s all way too involved.
Now, this relates to business owners in a very specific way.